Privacy Policy

Last Updated: 10/13/2025

1. Overview

X Factory Test Prep (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, purchase our courses, or interact with us online.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

1. Information You Provide Voluntarily

• When you purchase a course or book a tutoring session, we collect your name, email address, billing information, and any other details required to complete the transaction.
  
• When you fill out a form, request information, or join our contact list, we may collect additional details such as your phone number, graduation year, school name, test date, academic goals, or other relevant background information.
  
  

• When you contact us directly (by email, chat, or form submission), we may collect the contents of your message and any attachments you choose to provide.
  
  

1. Automatically Collected Information
   Our site (hosted on Kajabi) may automatically collect limited technical data such as:

• IP address, browser type, device type, and general usage data.
  This helps us improve site performance and troubleshoot issues.
  
  

1. Cookies
   Kajabi and its service providers may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

3. How We Use Your Information

We may use your information to:

• Deliver purchased courses and tutoring services.
  
• Communicate with you about your account, purchases, or support requests.
  
• Send marketing or newsletter emails (only if you’ve opted in).
  
• Improve our website, products, and services.
  
• Comply with legal or financial requirements.
  
  

We do not sell or rent your personal information to anyone.

4. How We Share Information

We share your data only when necessary to operate our business:

• Kajabi (our website platform) processes data needed for hosting, checkout, and email delivery.
  
• Payment processors (like Stripe or PayPal) handle all payment information securely.
  
• Email services may process your contact details for sending updates or newsletters (only if you opt in).
  
  

Each third-party service has its own privacy policy and complies with standard data protection practices.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You can request deletion of your data at any time (see Section 8 below).

6. International Users

Our services are based in the United States. If you access our site from another country, please note that your information may be processed and stored in the U.S., where data protection laws may differ from those in your country.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
  
• Withdraw consent for marketing emails at any time (unsubscribe link provided in each message).
  
• Request a copy of the personal information we hold about you.
  
  

8. Security

We use Kajabi’s secure platform and rely on SSL encryption and trusted payment processors to help protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
X Factory Test Prep
Email: [email protected]
Website: www.xfactorytestprep.com